Data Handling & Security

Comprehensive details on how we collect, use, and protect your information in accordance with global privacy standards.

Data Collection & AI Interactions

We collect information necessary to provide our services, including data generated during your interactions with our Artificial Intelligence (AI) models. This includes:

  • Input Data: Text prompts, queries, and contextual information you provide to the AI.
  • Usage Metadata: Timestamps, session duration, and feature utilization metrics.
  • Device Information: Browser type, operating system, and IP address for security and optimization purposes.

How We Use Your Data

Your data is primarily used to deliver and improve our services. Specifically, we utilize your information to:

  • Generate accurate and contextually relevant AI responses.
  • Analyze system performance and debug technical issues.
  • Enhance the safety and reliability of our AI models through anonymized training sets (where you have opted in).
  • Prevent fraudulent or abusive activity on the platform.

Storage & Security Measures

We employ enterprise-grade security protocols to protect your data both in transit and at rest. Our infrastructure utilizes AES-256 encryption and TLS 1.3 standards. Access to personal data is strictly limited to authorized personnel with a legitimate business need. We conduct regular security audits and vulnerability assessments to ensure the integrity of our systems.

Third-Party Service Providers

We may share limited data with trusted third-party vendors who assist us in operating our services, such as cloud hosting providers and analytics services. These partners are contractually obligated to protect your data and are prohibited from using it for their own purposes. We do not sell your personal data to advertisers or data brokers.

Your Rights & Control

You retain full ownership of your personal data. Depending on your jurisdiction (such as GDPR or CCPA), you have the right to:

  • Access a copy of the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your account and associated data ("Right to be Forgotten").
  • Opt-out of data processing for AI training purposes via your account settings.

Contact Us

If you have any questions, concerns, or wish to exercise your data rights, please do not hesitate to reach out to our dedicated Data Protection Officer.

Privacy Compliance Team

📧contact@mrmindful.ai

We aim to respond to all privacy-related inquiries within 48 business hours.